how to find out what is draining battery sufrace pro 5
How-do-you-do Wilson,
This kind of result volition crave u.s.a. to bank check the electric current setup and perform a series of troubleshooting. If the battery icon appears when you connect the PSU, it means the bombardment has been tuckered. Recharge the battery to 100% without interruption, then let the battery drain without reconnecting it to a power supply. When information technology reaches depression level or shuts downwards, connect the PSU and permit it charge to 100% without using it or running whatever apps. Practise this for upwardly to three times. This will recalibrate the battery and correct unusual performance.
While running on bombardment power, check your update history and then we tin see if an update was recently installed, resulting to the problem. Go to Settings (Windows cardinal + I) > Update & Security > View update history. Apart from that, can you too tell us what apps are running when the problem occurs?
Let's check the app usage on your Surface also. From Settings, go to System > Battery > See which apps are affecting your battery life. Select the Fourth dimension flow depending on which is closest to the occurence of the trouble, then under Show, choose Apps with usage.
Another important study we need to check is the reliability history. In the search bar, type reliability and open up View reliability history. Share the details of the errors that y'all volition find if there are whatsoever.
I likewise recommend that yous download and run the Surface Diagnostic Toolkit. This volition ensure that you accept the latest driver and firmware updates, and check for other software issues that could be affecting your Surface's operation. After running the tool, perform a forced shutdown by pressing the power button for near 10 seconds, or until the device shuts down.
Next, install definition updates and perform a browse using Windows Defender. You can also run the Windows Memory Diagnostic tool to bank check if the device's memory is working properly. Blazon memory in the search bar and open Windows Memory Diagnostic > Restart at present and check for problems (recommended). The device will automatically restart once it's washed. Run into if the issue will continue to manifest.
I'll expect your respond so we can check if there's anything else we would demand to perform. I will be notified when you respond and I'll get back to y'all the soonest I tin.
Regards.
Was this reply helpful?
I tried resetting the battery as yous recommended. At that place is no change in the battery life at all. In fact I think it's gotten worse over past few weeks.
Only running the memory diagnostic drained the battery from 100% downward to 31% with no windows open over the bridge of 20min or less. That should be indicative of something wrong with the battery.
I ran the Surface Diagnostic Tool and it constitute zip wrong with my surface.
All the software and updates have been installed and there were no errors corrected.
When I normally use my Surface, I have around 15 tabs open up on Edge. It is the plan using nearly of the resources-about 70%. However, this should not explain the very quick bleed of battery power.
Just typing this message over the last 2 min has led to at least a 2% drain on my bombardment. Nothing is running except for one tab on Edge. There is no windows update running in the background either. Delight give me information so I can go my surface fixed. There are but a few days left for the warranty, and I'm rather disappointed that the battery could non even last 1 twelvemonth.
Was this reply helpful?
Nosotros tin can endeavour removing and reinstalling the battery driver. To do this:
one. Plug in your Surface.
2. Select the search box in the taskbar, enter device manager, and in the search
results, select Device Manager.
3. Select the arrow next to the Batteries category.
4. Double-tap or double-click Microsoft ACPI-Compliant Control Method Bombardment,
select the Commuter tab, and select Uninstall > OK.
(Or you lot can correct-click Microsoft ACPI-Compliant Control Method Battery and
select Uninstall.)
5. Leave your Surface plugged in.
6. Afterwards you lot remove the battery driver, install Surface and Windows updates. Go
to Settings, Updates, and check for updates manually and install any updates
that are available.
7. Restart your Surface and exam to see if anything has changed.
Barb - Windows and Devices for IT MVP
Please let me Requite back to the community. Assist the next person who has this effect by indicating if this reply solved your trouble. Click Yep or No below.
Was this answer helpful?
I have tried the higher up. In that location is no difference in battery performance. The battery dies later on 30min of but browsing the internet on Edge. Please transport me a replacement Surface. I'm getting annoyed by poor battery performance.
1 person found this respond helpful
·
Was this reply helpful?
Source: https://answers.microsoft.com/en-us/surface/forum/all/surface-pro-5-has-unexpected-battery-and-very/6e5cf099-1de5-4c3b-b745-c5cd25139950
0 Response to "how to find out what is draining battery sufrace pro 5"
Post a Comment